NOBASIC relentlessly aims to provide our patrons on-time delivery, check out the details below for more information.
Frequently Asked Questions:
1. What happens after I place my order?Order verification takes place. This is when we have finally verified with the payment option provided, from here will proceed with your order. An e-mail with complete details will be sent to you.
2. How long does the processing take?Orders may take 1 to 2 business days for it to be processed.
3. Do you have any hidden charges?No. We are proud to say that all charges specified below are as is.
4. How many days will it take for me to receive my orderDelivery days are in business days, this excludes weekends and holidays. Count of date is calculated based on the date of the shipping date.
5. What are the factors that might affect the arrival of my order?In some cases, it may take more days than usual. This depends on address validation, custom policies, and clearance procedures.
6. How can I track delivery of my packageWhen we ship out your parcel, you will be notified by a system generated email. It will contain the courier we used and the tracking number. Log in on the courier website and go in the tracking parcel section.
7. Why was my package undelivered?This is an unfortunate news but it may be because one of the following reasons: The address provided might be incorrect or outdated so kindly double check your address carefully when placing an order. Courier made three attempts to deliver a package but you were unreachable. Please make sure to verify the phone number you provided and call the provider to schedule the delivery.
8. Who delivers for NOBASIC?We only partner with the best shipping providers from all over the world to make sure your order is delivered on time! Here are some of our trusted couriers: FedEx, DHL, Aramex, SF Express.
